Saturday, February 18, 2017

Warren Buffett: Your business will succeed if you execute this 3-word mission

This blog post by Julia La Roche highlights a simple 3-word mission that the legendary investor Warren Buffett shared with a group of small business owners.

Excerpt from the post:

Speaking at the 20th Graduation of Goldman Sachs’ 10,000 Small Businesses at LaGuardia Community College, Buffett told the graduates: “Tomorrow morning when you look in the mirror after you’ve gotten up, just write — or just put it in lipstick or whatever you want — ‘delight my customer' not 'satisfy my customer.’ ‘Delight my customer.’”

It's a simple three-word mission.

He continued: “Any business that has delighted customers has a salesforce out there that you don’t have to pay. You don’t see them, but they are talking to people all the time.”

Click here to read the entire blog post. Hope you enjoy reading it!

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